Refund policy

IF YOU ARE NOT ENTIRELY SATISFIED WITH YOUR PURCHASE, WE’RE HERE TO HELP.

Cancellation

• Just email us at hello@printfits.com within an hour of placing your Order

Returns

The following items can’t be returned or exchanged

Because of the nature of these items we can’t accept returns for:

• Custom, personalized orders and made on demand items.

Exchanges (if applicable)

We only replace items if they are defective or damaged.

Our items can’t be returned or exchanged but if you are unsatisfied with the end result; please email us and we will ensure your satisfaction. 

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Return Eligibility

To be eligible for a return, your item must be:

• unused and in the same condition that you received it
• in the original packaging
• Your item needs to have the receipt or proof of purchase.

Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item.
• We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment).
• Shipping charges are non-refundable.
• You will receive the credit within a certain amount of days, depending on your card issuer’s
  policies.
• Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a
  gift credit for the value of your return. Once the returned item is received, a gift certificate will be
  mailed to you.
• If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to
  themselves to give to you later, we will send a refund to the gift giver and he will find out about
  your return.
• A 25% restocking fee will be charged for all returned special orders of non-standard inventory
  items. Freight, shipping and handling charges are non-refundable.

How To Return Your Item

• To return your product, you should mail your product to: 2801 E 208^th St, Los Angeles, CA 90810.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping
  costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from
  your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you, may
  vary.
• If you are shipping an item over $75, you should consider using a trackable shipping service or
  purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you have any questions on how to return your item to us,
Please contact us:
Email: hello@printfits.com